Production Support- Customer Service
161 Alliance Blvd. Williamston, SC 29697
- Follow and promote company safety policies.
- Maintain customer orders in company production software.
- Process customer specific feedback requirements via computer based systems.
- Manage part process flow through outside service suppliers.
- Enter material receipts and maintains Material Certifications as needed.
- Manage dunnage inventories to support production efficiency.
- Monitor shipping metrics to support company stated OTD and expedited freight goals.
- Recommend ways to measure and improve production efficiency, equipment performance, and quality metrics.
- Analyze systems and processes for risks and opportunities.
- Ensure standards and requirements are met using various auditing methods.
- Act as the point of contact and communicate status of assigned projects and duties.
- Perform other duties as assigned.